Change the World

Implementing Change is one of the most challenging jobs in the world. It not only requires that we have a strong belief that the change we will be implementing is the right thing to do, it also requires that all the stakeholders in the change are also convinced and committed. Further, it requires that all the players in making the change happen are aligned and synchronized in not only what needs to be done, but when it needs to be done.

In this area we highlight two major domains related to implementing Change:

Project Management - There are rigorous processes that can help us to align the work of many people and many teams towards accomplishing a shared goal. Tools in this area include Project Charters, the concept of RACI (Responsible, Accountable, Consulted and Informed), Work Breakdown Structure (WBS), and Failure Modes & Effects Analysis (FMEA).

People and Teams - "People Skills" are amongst the rarest - and most valued - areas of expertise. Tools to help in this area include Team Stages (Forming, Storming, Norming, and Performing), the Science of Influence (or the Principles of Persuasion), and the Ladder of Inference. These tools help us to understand and respond to how our team-mates and stakeholders are motivated to ensure the greatest level of support in both implementing and maintaining our changes.

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The QUICK Evolution