Question Everything

A surprisingly large amount of what we think we know to be true is actually false. We make assumptions based upon our past experience, what we are told, or what we think makes sense. To be able to learn and grow we must continuously challenge our assumptions. We must question ourselves, our bosses, our peers, our whole world in order to learn the truth. Questioning is often difficult and sometimes in conflict with how we were taught to behave, but it is essential to learning and growth. We all must foster a culture of questioning.

In this area we highlight four concepts related to Questioning:

The Key Questions - Simple Questions that can guide us to focus on what is truly important and to help us find the best ways to be more effective in those areas of value.

The Learning Cycle - The classic "scientific method" of Plan-Do-Study-Act (PDSA) that has fuelled value creation and progress for ages. This is the cycle that lets us test our theories to build our knowledge and  wisdom.

Right Things Right - A simple tool to remind us that just because we are busy working on something, it doesn't mean it is the right thing to work on. By questioning the work we do we can stop working on the wrong things and start working on the right things.

Quick Start - Beginning a Project - Once you are ready to go after improvement, use this handy guide on which tools to use first to get your improvement project going.

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The QUICK Evolution